Clean Retail Price
The MT clean retail price reflects a reasonable asking price by a dealership for a fully reconditioned vehicle (clean title history, no defects, minimal wear) with average mileage.
|5-Year Cost to Own / Rating|
|$27,235||Coming Soon||$33,084 / Average|
|$27,235||Coming Soon||$33,084 / Average|
|$30,045||Coming Soon||$33,723 / Good|
|$33,495||Coming Soon||$36,451 / Average|
|$36,795||Coming Soon||$35,513 / Excellent|
|$38,810||Coming Soon||Coming Soon / N.A.|
|$39,645||Coming Soon||$40,209 / Average|
|$41,065||Coming Soon||Coming Soon / N.A.|
|$44,695||Coming Soon||$41,871 / Excellent|
|$45,390||Coming Soon||Coming Soon / N.A.|
5-Year Cost to Own
- Surprisingly agile
- Capacious, thoughtfully designed interior
- Transmission shifts could be smoother
- Our long-termer's quality has been less than stellar
Chrysler Pacifica Expert Review
A 35th Anniversary package commemorates (you guessed it) the 35th anniversary of Chrysler's minivan. An S appearance package lends a blacked-out look and is now available on Hybrid models. Elsewhere, options and packages are revised across the board. Two new paint colors, Luxury White and Maximum Steel, join the palette.
Chrysler's popular people mover features room for up to eight passengers in gas-powered models, seven in PHEV variants.
2019 Pacifica L: The base Pacifica comes with 17-inch steel wheels, cloth seats, second-row bench seats, with Stow 'n Go, heated power side mirrors, manual climate control, tilt/telescoping steering column, and a 7.0-inch touchscreen infotainment system with six speakers and Apple CarPlay/Android Auto connectivity.
2019 Pacifica LX: LX models add stop/start, 17-inch aluminum wheels, automatic headlights, three-zone manual climate control, steering-wheel-mounted audio controls, eight-way power driver seat, and second-row bucket seats with Stow 'n Go.
2019 Pacifica Touring Plus: This trim level gains power sliding doors, foglights, power liftgate, three-zone automatic climate control, auto-dimming rearview mirror, remote start, retractable second-row window shades, full-length floor console, HomeLink, and SiriusXM.
2019 Pacifica Touring L: Step up to Touring L for second-row seatback grocery bag hooks, retractable third-row window shades, leather-wrapped heated steering wheel, perforated leather seating, and heated front seats.
2019 Pacifica Touring L Plus: This trim adds illuminated cupholders, one-touch up/down front and rear windows, eight-way power passenger seat, heated second-row seats, and an 8.4-inch touchscreen infotainment system with satellite navigation and a 13-speaker Alpine audio system.
2019 Pacifica Limited: The top-level Pacifica includes 18-inch aluminum wheels, hands-free sliding doors and liftgate, HID headlights, power-folding side mirrors, panoramic sunroof, integrated vacuum cleaner, and ventilated front seats.
The Chrysler Pacifica comes with a 3.6-liter V-6 making 287 hp and 262 lb-ft, mated to a nine-speed automatic transmission driving the front wheels. Pacifica L models are rated at 18/28 mpg city/highway; stop/start tech on all other models raises that figure to 19/28.
The 2019 Pacifica received a five-star overall safety rating from the NHTSA (out of a possible five stars). The 2019 Pacifica received a front crash prevention designation of Superior by the IIHS, with tests performed on a Pacifica equipped with the Advanced SafetyTec Package. The Pacifica fully avoided a collision in both the 12-mph low-speed and 25-mph high-speed autobrake tests. The IIHS also rated the Pacifica a Top Safety Pick with an overall rating of Good (the highest rating).
The Advanced SafetyTec package includes a 360-degree surround-view camera system, adaptive cruise control with stop-and-go, automatic emergency braking, automatic high-beams, blind-spot and cross-path detection, advanced brake assist, lane departure warning, parallel and perpendicular parking assist, front and rear parking sensors, and rain-sensing wipers.
The Pacifica features standard seating for seven. All models (except Pacifica L) feature optional seating for eight. Rear cargo space measures 32.3 cubic feet behind the third row, 87.5 behind the second row, and 140.5 behind the first row. Front-/second-/third-row legroom is 41.1/39/36.5 inches, respectively.
The 2019 Chrysler Pacifica comes standard with a six-speaker stereo and a 7.0-inch touchscreen infotainment system featuring eight USB ports and Apple CarPlay and Android Auto connectivity. A 13-speaker Alpine audio system is optional on Touring L and standard on Touring L Plus and Limited models, with a 20-speaker Harman Kardon system optional. Touring L Plus and Limited models also feature an 8.4-inch touchscreen infotainment system with HD radio and satellite navigation.
An optional Uconnect wireless streaming package includes a 115-volt power outlet, two 10.1-inch seatback video screens, a Blu-ray player, dual HDMI ports, a three-channel remote control, a USB video port, and three-channel wireless headphones.
Now, 35 years after Chrysler broke new ground with the minivan, it continues to be an evergreen competitor in the segment. In our First Test of the 2017 Chrysler Pacifica Touring, we proclaimed it to be "your new minivan benchmark." Kudos went to surprisingly impressive handling and a 0-60 time in the 6-second range, as well as the "cavernous" interior and innovative features. In doing so, we said Chrysler has "set a stratospherically high bar for Toyota and Honda" to match.
Indeed, the features of our 2018 Long-Term Pacifica have been a boon to a new dad on our staff, though reliability woes diminished his enthusiasm. A longer-than-expected dealer stay compounded the issue, too: "A month is still an awfully long time to go without your car. And all that lost time stings even more when you find out two of the three issues you took it in for haven't been fixed."
Better than the average crossover in a number of measurable ways—cargo capacity, passenger space, fuel economy, the list goes on—the minivan is a staple of American culture. And no minivan does it better than the 2019 Chrysler Pacifica. It has aced many of our tests, is competitive with its rivals in the rest, and, thanks to its quick-change interior, sails through everyday life so effortlessly it might as well wear tights and a cape. Second- and third-row disappearing seats, an optional plug-in hybrid powertrain, and an unbeatable infotainment system separate it from the herd. The Chrysler Pacifica is such a well-rounded vehicle that we've named it to our 10Best Trucks and SUVs list three years in a row and even enjoyed one for a 40,000-mile long-term test.
What's New for 2019?
A smattering of minor equipment changes hit nearly every 2019 Pacifica and 2019 Pacifica hybrid trim level for 2019, including the S Appearance package's availability spreading to every hybrid, a few new color choices, and more optional extras for lower-grade models. Starting in 2020, the Pacifica's two lowest trim levels—L and LX—will be spun off and renamed the Chrysler Voyager, a move we suspect will also be accompanied by a slight price decrease for the value models.
Pricing and Which One to Buy
We'd opt for the midrange Touring L trim, which is priced at $37,690 and includes the features most buyers will want. Among those are power-operated sliding side doors and liftgate, blind-spot monitor with rear cross-traffic alert and rear parking sensors, and three-zone automatic climate control. We'd recommend the premium audio package, which adds a 13-speaker, 506-watt Alpine stereo system and a third-row USB charge port. It also upgrades the standard 5.0-inch infotainment touchscreen to a larger 8.4-inch unit that makes operating the system easier while on the go.
Engine, Transmission, and Performance
Likes: Smooth gas powertrain, hybrid offers limited electric-only capability, both powertrains are efficient.
Dislikes: The hybrid isn't as smooth as the gas setup.
It's not the quickest minivan we've tested, but the Pacifica is far from sluggish (it reaches 60 mph in 7.3 seconds, about mid-pack) and feels plenty peppy around town. In non-hybrid guise, it packs a 287-hp 3.6-liter V-6 and a nine-speed automatic transmission. The Pacifica hybrid makes less total horsepower (only 260 ponies) between its 3.6-liter V-6 and two electric motors backed up by a 16-kWh lithium-ion battery but feels similarly sprightly in the real world. In our testing, however, it trailed the gas-powered model to 60 mph by 0.5 second.
Fuel Economy and Real-World MPG
In addition to being space efficient, a minivan should also be fuel efficient. The Pacifica Limited we tested delivered an impressive 31 mpg on our 200-mile highway fuel-economy loop, which is tops for minivans. According to the EPA, the Pacifica hybrid can travel up to 33 miles on electric power and is rated at 84 MPGe combined. Around town, we were easily able to match the EPA's 33-mile estimate. On the highway, the Pacifica hybrid managed 23.4 miles of electric-only driving before the gasoline engine kicked on.
Interior, Infotainment, and Cargo
Likes: Folding Stow 'n Go seats' versatility, easy-to-use infotainment system.
Dislikes: Stow 'n Go seats aren't comfortable, hybrid lacks Stow 'n Go underfloor storage.
Airy, spacious, and packed with cubbies, cupholders, slide-out bins, and connectivity, the Pacifica is big on the features that minivan buyers love. Fit, finish, and materials are several steps above the outgoing Town & Country and the Dodge Grand Caravan, but a few downmarket plastic pieces lurk inside the cabin. Chrysler's Uconnect infotainment system remains one of our favorites, with knobs and buttons for audio controls rather than finicky touch-sensitive controls. In addition to the Uconnect system's intuitive software and general excellence in usability, it's highly responsive to inputs. For 2018 it gained Apple CarPlay and Android Auto integration, a faster processor, and swapped its onboard 3G data connection for 4G LTE.
The Pacifica's standard Stow 'n Go seats offer less padding than those in its rivals because they need to fold up compactly enough to fit inside the floor bins. As reparation for relinquishing the Stow 'n Go second row in hybrid models (the battery pack takes up all of the underfloor seat storage space), Chrysler engineers added extra cushioning to the standard captain's chairs.
When it comes to hauling cargo, the Pacifica doesn’t disappoint. We managed to fit 53 of our carry-on suitcases inside with all the seats stowed. A built-in vacuum cleaner is standard on Limited models, but it occupies space that can otherwise be devoted to an optional mini-spare tire; buyers of lesser trims will have to make do with their own Shop-Vac.
Safety and Driver-Assistance Features
Acing its crashworthiness testing would be enough, but the Pacifica adds to its safety standing by offering every conceivable driver-assistance feature available today, and some are standard, including these:
- Standard blind-spot monitor
- Standard rear automated emergency braking
- Standard rear parking sensors
Warranty and Maintenance Coverage
Chrysler offers a warranty package that is par for the class. The Kia Sedona does offer lengthier terms, but the Pacifica allows for longer use of the roadside-assistance plan. The Pacifica hybrid model has a 10-year/100,000-mile warranty on hybrid components.
- Limited warranty covers 3 years or 36,000 miles
- Powertrain warranty covers 5 years or 60,000 miles
- Hybrid components are covered for 10 years or 100,000 miles
- No complimentary scheduled maintenance
Minivans are great cars for drivers with large families. Nowadays, these vehicles can’t even be considered “uncool”; most have sophisticated interiors, the latest technology, and powerful engines. One of the most popular minivans you can buy is the Chrysler Pacifica.
In addition to seating and cargo capacity, an important factor when choosing a minivan is its reliability. Many buy a minivan to serve as a family hauler for at least a decade or more. Because of this, it’s essential that the vehicle doesn’t need frequent repairs. While there are a lot of positive aspects about the Chrysler Pacifica, its reliability is not one of them.
Disappointing reliability scores
If you check Consumer Reports, the 2020 Chrysler Pacifica currently has the lowest possible reliability rating. In fact, the only Pacifica that doesn’t have the lowest rating is the model from 2019. However, the 2020 model does have a five-star rating from the NHTSA and mostly good scores on the IIHS’s test.
The Pacifica underwent a major revamp in 2017, so it might just need time to find its stride. The 2021 Pacifica, releasing at the end of the year, will include improvements like all-wheel drive and standard LED headlights. Still, Consumer Reports predicts that the car’s reliability will stay at rock bottom.
How reliability is calculated
According to the site, CR determines a car’s reliability through thorough research. First, an auto questionnaire is sent to some owners of the vehicle in question. Drivers are asked how long the vehicle has held up over a few years of ownership. With this data, CR issues a rating based on how well that vehicle performed.
For newer cars, CR issues a predicted reliability rating based on its past performance. CR also lists “trouble spots” for each vehicle, detailing specific repair issues that drivers need to know about. These can include minor annoyances like in-car electronics or more severe issues like transmission and engine failures.
The Chrysler Pacifica’s problem areas
In addition to an average owner satisfaction score, the Chrysler Pacifica has quite a few trouble spots. During its first model year, the Pacifica had problems like malfunctioning GPS systems, CD players, and infotainment screens. The 2017 Pacifica would also surprise its owners by playing music at random.
The 2017 Pacifica also had some major transmission problems. Owners reported that the transmission would disengage itself multiple times while driving. There was also a notable delay when drivers were trying to accelerate the car. When it found the right gear, the car would jerk forward, causing many drivers discomfort. Some also said that a “service required” light would come on despite the vehicle shifting normally.
2018 Pacifica models had the same electrical problems along with some new suspension complaints. Drivers reported that the front wheel bearings needed to be tightened. One driver’s front axle popped out of place unexpectedly as the car was in motion. Thankfully, the 2019 Pacifica has no hazardous trouble spots besides some malfunctioning electronics.
How it performed on the road test
In contrast to its low reliability, the 2020 Pacifica got great marks on CR’s road test. Testers appreciated how spacious it was and the abundance of included safety features. Behind the wheel, the Pacifica offers a peaceful drive with no disturbances from bumps and potholes.
Wind noise is minimal, and the engine is mostly quiet, save for the occasional growl during acceleration. Despite its large size, the Pacifica is also quite easy to handle during sharp turns. However, CR testers noted that the brakes felt too mushy for their liking.
Overall, the 2020 Chrysler Pacifica is an excellent minivan to drive. Just be sure to attend regular maintenance appointments so you can fix any potential problems early.
Reliability 2019 pacifica
.HUGE MISTAKE? Wife's new Chrysler Pacifica Limited!
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