How long is jbl warranty

How long is jbl warranty DEFAULT

JBL Professional Warranty Policy

What is the warranty period?

This warranty protects you for a specific period (“Warranty Period”) from your date of purchase as stated in your bill of sale or as otherwise established by Harman. The specific Warranty Period applicable to this product varies for each product type or model, and is determined in accordance with the Warranty Period Table below. If there is no Warranty Period expressly stated in the Warranty Period Table below for any particular product that you have purchased, then, to the fullest extent allowed by law, no warranty is provided for such product. Any warranty service or parts replacement will not extend the Warranty Period. Any warranty replacement parts or product will assume only the remainder of Warranty Period of the original product.

Unless otherwise expressly stated in the Warranty Period Table, if a product is co-branded with two or more Harman Professional brands, the applicable Warranty Period will be the one for the brand under which the entire product or product system, as the case may be, is sold, and not for any of the individual component products that make up the product or product system, as the case may be.

What does this warranty cover, and what does it not cover?

Except as otherwise stated in this policy, this warranty covers defects in materials and workmanship if: (1) you purchased this product from a dealer that is a Harman Professional authorized dealer with respect to this product at the time of your purchase; (2) your original, dated bill of sale is presented whenever warranty service is required during the warranty period; and (3) unless Harman states otherwise, you purchased this product in brand new condition.

This policy does not cover damage or loss: caused by accident (including force majeure or natural forces), misuse, abuse, neglect, product modification; occurring during shipment (even when Harman has arranged or paid for shipping); caused by failure to follow instructions in the owner’s guide, including failure to perform recommended periodic or routine maintenance or improper maintenance; resulting from repairs by someone Harman did not authorize; (for products not specified by Harman for commercial or industrial use) caused by any commercial or industrial use; to the decorative surface of this product; to any data, software or information; caused by using this product for other than its intended purpose; or covered under any of your (or your installer’s) insurance policy or coverage. The following are also excluded from this warranty: claims based upon any misrepresentations by the seller; if this product’s serial number has been altered, defaced or removed; deterioration of component parts, the nature of which is to become worn or depleted with use, including batteries and headphone/headset ear pads/foam pads; any accessory to this product, even if supplied by Harman; any installation, removal or re-installation; any set-up calibration or adjustment; any performance variations due to installation-related circumstances, such as program source quality or AC power fluctuations.

Harman reserves the right to change the design of, or upgrade, any product from time to time without notice and with no obligation to make any changes or upgrades to any products previously sold or manufactured.

What will Harman do to correct problems under warranty?

If this product has a defect covered by this warranty, Harman will, at its sole option, either: (1) repair this product at no charge to you, using new or refurbished replacement parts, (2) exchange this product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to this product, or (3) refund the purchase price of the product.

Any replaced or refunded parts or products shall become Harman property, and, by submitting any product for warranty service, you represent and warrant to Harman that you are the sole owner of such product, and that it is not subject to any liens or encumbrances.

Who is protected by the warranty?

This warranty protects only the original end-user (“you”), and is not transferrable. Any attempt to transfer this warranty shall immediately make this warranty void. This warranty is valid only for Harman Professional products, as listed above, purchased from authorized Harman Professional dealers within the fifty United States, and it does not apply to products purchased or transferred elsewhere. If you purchased this product (or have subsequently transferred it) outside the fifty United States, you should contact your local Harman distributor for warranty information.

How can warranty service be obtained?

In the event that you require warranty service on this product in the United States, you should first contact us directly using the contact information provided below:

Customers outside the United States should contact your local Harman distributor for warranty information.

You must be ready to provide detailed information on the symptoms or difficulties you have observed with the product’s performance. We may direct you to an authorized service center or ask you to send the product to us for repair. In either case, you will have to present your original bill of sale to establish warranty coverage. Do not send this product to us without prior authorization and a corresponding return authorization number. Warranty repair of this product must be done by an authorized dealer or service center. To the fullest extent allowed by law, unauthorized warranty repair will void the warranty and is done at your risk.

You are responsible for transporting your product to (as well as from, in the event that Harman finds no defect covered by this warranty) either Harman or an authorized service center and for payment of all shipping charges; however, Harman will pay the return shipping charges (in the event you return the product to Harman) if the repairs are covered by warranty, provided that, Harman reserves the right to choose the mode, the carrier and the timing of such return shipping (if Harman finds that there are no defects covered by this warranty, then you shall be responsible for all shipping charges). If you experience difficulty in transporting your product or are in need of packing materials, please advise us and we may be able (but have no obligation) to suggest alternative procedures and/or provide adequate packing materials.

In the event Harman is unable to return the product to you because you have provided incorrect or insufficient contact information, or when you fail to arrange for the pick-up or retrieval of the product when you are obligated to arrange or pay for shipping the product back to you, Harman reserves the right, without notice to you, to charge you storage and handling costs for the entire duration that Harman has possession of your product, and, to the fullest extent allowed by law, to sell or dispose of your product to defray such costs. You hereby authorize Harman to charge those costs against any credit or debit card or other electronic payment account you have provided to us for any reason.

THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. HARMAN SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF HARMAN CANNOT LAWFULLY DISCLAIM IMPLIED WARRANTIES UNDER THIS LIMITED WARRANTY, ALL SUCH WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.

No Harman reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.

HARMAN IS NOT RESPONSIBLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF ANY EQUIPMENT OR PROPERTY, ANY COSTS OF RECOVERING, REPROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH HARMAN PRODUCTS. HARMAN’S TOTAL LIABILITY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THIS PRODUCT OR TO THE ORIGINAL PURCHASE PRICE PURSUANT TO THE TERMS OF THIS WARRANTY.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR EXCLUSIONS OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OR CONDITIONS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY STATE OR (WHERE APPLICABLE IN THE COUNTRIES WHERE HARMAN HAS NON-US/CANADIAN AUTHORIZED DEALERS) COUNTRY. NO ACTION OR CLAIM TO ENFORCE THIS WARRANTY SHALL BE COMMENCED AFTER THE EXPIRATION OF THE WARRANTY PERIOD.

In the event that there is a difference between this warranty and the provisions in any owner’s manuals, warranty leaflets, or packaging cartons, the terms of this warranty will prevail to the fullest extent allowed by law.

Updated: July 2021

Product TypeWarranty Period
JBL Pro Transducers, sold as stand-alone products or components of a loudspeaker system5 years
JBL Pro Amplifiers, sold as stand-alone products or components of a loudspeaker system3 years
JBL Pro Enclosures and Accessories sold as stand-alone products or components of a loudspeaker system2 years
Duran, Intellivox, and Axys products2 years
Used/Refurbished products (B-stock)1 year

 

Sours: https://jblpro.com/warranty

HARMAN PRODUCT WARRANTY AGAINST DEFECTS


AUSTRALIA AND NEW ZEALAND


Ingram Micro Pty Limited (ABN 45 112 487 966) of 61 Dunning Avenue, Rosebery NSW 2018 Australia (“Ingram Micro”) and Brightpoint NZ Ltd (069-075-185), 25 Falcon Road, Manukau, Auckland 2104, New Zealand (“Brightpoint”) (collectively “Distributors”) are authorised distributors of Harman International Industries Ltd products (“Products”) in Australia and New Zealand respectively. This warranty against defects shall only apply to Products distributed by the Distributors and sold to you within Australia, or as relevant New Zealand, after 1 April 2016. Please refer to Harman’s Limited Warranty enclosed here for further information on Product warranty.


Warranty against defects:


Harman Products come with guarantees that cannot be excluded under Australian or New Zealand Consumer law. During the warranty period you are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality. In some circumstances where the goods fail, you may be entitled to a replacement/refund and compensation for reasonably foreseeable loss/damage. Subject to the terms and conditions herein and Harman’s Limited Warranty, the Distributors will repair or replace, for Products sold within their respective territory, without charge any manufacturing defects that appear in Harman Products within the warranty period identified in the product table below, commencing on the date of original purchase. You are entitle to have such defective Product repaired, replaced or a refund in accordance with your rights under law. The benefits given to you by this Warranty are in addition to the other rights and remedies you may have under the applicable law and nothing in this Warranty purports to restrict, modify or exclude your legal rights as a consumer under the relevant Australian or New Zealand law.

Warranty Period
  Brand  CategoryAustraliaNew ZealandGlobal Warranty
Harman Kardon  Home Audio Products2 Years1 YearNo
  Home Theatre Systems (Inc. Subs)2 Years1 Year
  MultiMedia / Portable Speakers1 Year1 Year
  Headphones1 Year1 Year
JBL  Passive Loudspeakers5 Years1 Year
  Home Theatre Systems (Inc. Subs)2 Years1 Year
  Active Loud Speakers (Inc. Subs)2 Years1 Year
  Headphones1 Year1 Year
  Car Audio Components1 Year1 Year
Yurbuds  Headphones1 Year1 Year
Infinity  Passive Loudspeakers5 Years1 Year
  Active Loud Speakers (inc. Subs)2 Years1 Year
  Multimedia and Portable Speakers1 Year1 Year
UnderArmour  Headphones1 Year1 Year
AKG  Headphones1 Year1 Year


How to claim:

To make a claim under this warranty, you should contact the seller who sold you the Product, or contact the Harman customer support team at + 61 2 9151 0376 in Australia, + 64 9913 0453 in New Zealand or email [email protected] . For up to date warranty information, your product warranty details and registering your product for warranty visit https://www.jbl.com.au for Australian Products and www.jbl.co.nz for New Zealand Products. For Harman Kardon products visit https://harmanwarranty.com/ . You are responsible for the cost of returning the defective Product unless notified otherwise.

Sours: https://www.jbl.com.au/warranty-information.html
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Help Center

Click hereJBL-Brand-Logo

Authorized Service Partner: Harman international

JBL's mission is to be a company that inspires and fulfills your curiosity. Everything they do, is to move you emotionally. In the unlikely event that a JBL product develops a fault within the warranty period, please check the contact details below. JBL offers its 1 Year Manufacturing Warranty in India through its Authorized Service Partner Harman international.  All you gotta do is make sure that the issue with your product is eligible for warranty claim. Please read this page thoroughly before contacting the brand.

JBL-Warranty

JBL's Warranty Period is 1 Year from the Date of Invoice for all its audio products.

 

What’s Eligible?

Manufacturing Defects


What’s Not Eligible?

Physical Damages

The process to claim warranty for each brand is different. For JBL, it's required that you get in touch with them directly.

As long as you have your invoice which serves as your proof of purchase, any JBL service center that services headphones should be in a position to fulfill your warranty claim request. If you’ve bought the product from Headphone Zone's webstore but have misplaced your invoice, you can simply contact us with your order number and we will send you your invoice. But if you’ve bought the product from any other offline store or online portal, you will have to contact the seller directly before contacting the service center.

The warranty period starts from the date mentioned on the invoice, which is why the invoice copy is imperative for you to claim warranty.

In case you aren't getting any help from the brand or are facing any issues with warranty, please let us know. We will try our best to intervene and get you the help that you need.
Please note that Headphone Zone is neither authorized nor liable to provide any replacement or refunds for this brand's products.

 

Service Partner: Harman international
Nearest Service Center:click here and make sure that the service center closest to you can handle the warranty for headphones.
Phone: 1800-102-0525
Email: [email protected]

Sours: https://help.headphonezone.in/support/solutions/articles/6000198309-jbl-warranty-claim-service-in-india
How to Claim Warranty for JBL Product? CUTTED MY EARPHONE INTO TWO FOR WARRANTY-WITH REPLACED PROOF
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Sours: https://www.jbl.com/support-warranty.html

Is jbl warranty how long

JBL Xtreme 2 - Midnight Black - Portable Bluetooth Speaker - Hero
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Sours: https://www.jbl.com/support-returns-and-warranty.html
How to Claim warranty \u0026 get New Earphone full process - warranty claim process

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